COUNTERPLAY GAMES INC.

PRIVACY POLICY

LAST UPDATED 10.29.2021

Welcome to Counterplay Games!
In order to make Counterplay Games experiences as entertaining—and transparent—as possible, we have adopted the following Privacy Policy to explain how we collect, use, and share your personal information.
By using our Online Services, you agree to be bound by the terms of this Privacy Policy.

SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies only to information collected on or through the Online Services. It does not apply to any other information collected by Counterplay Games through any other means.

CHANGES TO THIS PRIVACY POLICY

The Last Updated date indicates the last time we revised it. If we make a material change, we will notify you.

INFORMATION Counterplay Games COLLECTS

Personal information is information that identifies, relates to or could reasonably be linked with you or your household. Counterplay Games collects personal information in three ways:

  1. Personal information you provide us on a voluntary basis;
  2. Personal information we collect automatically when you use our Online Services;
  3. Personal information we receive from other third parties.

Personal information you provide may include:

  • Name
  • Email address
  • Residential address
  • Telephone number
  • Credit card information
  • Game device identifier
  • Demographic information (age, gender, etc.)

Automatically collected information may include:

  • Hardware configuration
  • Device or console ID
  • Location information
  • IP address

HOW WE USE INFORMATION WE COLLECT

We use personal information for various purposes, including:

  • Providing and operating our Online Services
  • Protecting the integrity of the Online Services
  • Analyzing and improving our Online Services
  • Advertising and marketing purposes

HOW WE SHARE INFORMATION WE COLLECT

Information may be disclosed in various situations including:

  • With service providers who assist us
  • With affiliates for administrative purposes
  • When legally required

YOUR RIGHTS TO REVIEW, CONTROL, CORRECT & DELETE THE USE OR DISPLAY OF DATA

You have the right to:

  • Access your personal information
  • Request correction of your personal information
  • Request deletion of your personal information

To delete your Counterplay Games account, sign into your SHiFT account at SHiFT

DATA RETENTION

We will retain your personal information for as long as your account is active or as needed to provide services.

LINKS TO OTHER SITES

You could be directed to other websites governed by different policies. We recommend reading their privacy policies.

CHILDREN’S PRIVACY

Counterplay Games’s Online Services are not intended for users under the age of 16. We do not knowingly collect personal information from children under 16.

SAFEGUARDS USED TO PROTECT YOUR PERSONAL INFORMATION

Counterplay Games maintains reasonable safeguards to ensure the security of your personal information.

YOUR CALIFORNIA PRIVACY RIGHTS

California residents have specific rights under California’s Shine-the-Light Law and the California Consumer Privacy Act (CCPA).

Categories of Personal Information Collected:

  • Personal Identifiers: Name, email, phone numbers
  • Protected Classifications: Age, date of birth
  • Commercial Information: Order details/history

HOW TO CONTACT US

For questions or complaints about this Privacy Policy, contact our Data Protection Officer via email at privacy@counterplaygames.com or by mail at Counterplay Games Inc, 1394 Park Avenue, Emeryville CA 94608.